Return Policy

At Apples, we stand behind the quality of our handbags and are committed to ensuring our customers are completely satisfied with their purchases. If, for any reason, you are not fully satisfied with your order, here is our return policy: Time Frame for Returns: You can return any product within 5 days of receiving your order. Please ensure that the item is in its original condition, unused, and with all tags and packaging intact. 

How to Initiate a Return:


1. Contact our customer service team via email or phone to start the return process.
2. Provide your order number and the reason for the return.
3. Our team will review your request and, once approved, will provide you with the necessary instructions and a return shipping label. Return

Shipping:

Please note that return shipping may involve costs that are not covered by Apples. Details on whether there is a charge for return shipping will be provided when you initiate your return.

Refunds:

Once we receive your returned item and it passes inspection, we will process your refund to the original payment method within 7-10 business days. We will notify you once the refund has been issued.

Exchange Option:

If you prefer to exchange an item for another size or color, please follow the return process and specify that you would like an exchange. Subject to inventory availability, we will ship your replacement item once the original is received and inspected. Please note, this may include a shipping charge

Quality Guarantee:

All our products are guaranteed against manufacturing defects. If you believe your item has a defect, please contact us immediately so we can make it right. We value your trust in choosing Apples, and we strive to ensure your experience is seamless and satisfying. If you have any questions or need assistance, our customer service team is here to help.

 Thank you for choosing Apples, where quality meets style and satisfaction is a priority.